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Seasonal: VIP Office Assistant

2018 Tribeca Film Festival®

Seasonal: VIP Office Assistant

OBJECTIVE

To service VIP Pass holders at the Tribeca Film Festival with optimum care to ensure exclusive, enjoyable, organized, hassle-free and personalized experiences at the theater venues.

DESCRIPTION

As a VIP Office Assistant, you will work with the Tribeca Film Institute Development Team to help manage the concierge team on-site and provide assistance to VIP Pass holders at the 2018 Tribeca Film Festival.

Responsibilities include but are not limited to:

  • Help manage a team of crew members who will work shifts on a rotating basis throughout the Festival
  • Manage all scheduling for the department crew members on a daily basis
  • Update venue teams with daily crew listings and VIP RSVPs
  • Confirm RSVPs from VIP Pass holders
  • Assist with the VIP hotline and email inquiries from VIP Pass holders
  • Provide administrative support to Tribeca Film Institute Development Team

Other responsibilities/expectations include:

  • Provide support to Venue Liaisons at theatres as needed

REQUIREMENTS

  • Customer service experience and excellent written and verbal communication skills
  • Proactive and a proven problem solver
  • Hard-working team player with a positive attitude
  • Punctuality, attention to detail, and organization skills are a must

SCHEDULE

  • Availability from April 9th – 29th
  • Exact hours TBD based on Festival Calendar, likely:
    • 11am-5pm from April 9th – 16th (weekdays but may include 1 weekend day)
    • 9am-10pm from April 17th – 29th (every day including weekends)
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