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Seasonal: Venue IT Staff


  • Title: Venue IT Staff
  • Reports to: IT Operations Director + IT Operations Manager 
  • Type: Seasonal, 3 week engagement
  • Start date: April 9, 2018
  • End date: April 29, 2018
  • Rate: $700/week


Venue IT Staff are members of the IT Operations department, assisting the IT Operations Director and the IT Operations Manager in configuration, deployment, maintenance and support of IT equipment and local area networks at multiple festival screening venues.


  • proficiency with Windows, OSX, and iOS
  • proficiency with command line tools to identify and troubleshoot network problems
  • proficiency with rudimentary principles of IT network design
  • proficiency with LAN/WLAN/WAN network configuration
  • proficiency with Ethernet / Cat5 cabling and termination standards
  • ability to quickly ingest and incorporate technical manuals / information
  • comfortable facilitating and supervising ISP installation onsite
  • comfortable working in confined spaces while on hands and knees
  • comfortable working on a 25 ft ladder
  • comfortable carrying a 40 lbs load


  • BYO laptop
  • availability 7 days/week
  • travel time to Chelsea and Tribeca locations no more than 30 minutes


  • at screening venues (Regal, CinĂ©polis, SVA, and BMCC)
    • assisting with load-in / breakdown of W/LAN
    • assisting with load-in / breakdown of ticketing POS stations
    • network troubleshooting (connectivity, DHCP, DNS, etc.)
    • infrastructure troubleshooting (patch cable swap, Ethernet cable repair)
    • onsite and/or remote user & technical support for various festival departments
      • Box Office
      • Filmmaker
      • Merchandise
      • Press
      • Screenings & Venue
      • Social
      • Tech
  • at Festival Hub (Spring Studios)
    • assisting with Gallery load-in / breakdown
    • onsite and/or remote user & technical support *exclusive* to Box Office department
  • a completed wrap report at conclusion of engagement
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